Terms & Conditions

These terms govern the use of NoRetakes (the "Service"), operated by SiteApp Creators (BE 1009.995.969, dante@noretakes.app). By creating an account, creating an album, or scanning a QR code to use the camera feature, you agree to these terms.

1. The service

NoRetakes lets an organizer create a private, shareable album for an event. Guests scan a QR code to open a browser-based camera, capped at a fixed number of shots per guest, with no preview and no download for guests. Every shot is uploaded directly to the organizer's private album.

2. Accounts (organizers)

• You must provide an accurate email address and keep your login details confidential.
• You must be at least 18 years old, or have a parent/guardian's consent, to create an account.
• You are responsible for all activity that happens under your account.

3. Organizer responsibilities

As the person creating an album for your own event, you are responsible for:

• Letting your guests know, in some reasonable way (e.g. a sign near the QR code), that photos they take will be collected into a private album you control.
• Having a lawful basis to collect and keep photos of the people at your event, the same way you would if you handed out disposable film cameras.
• Not using the Service to collect or store illegal, abusive, or infringing content, or content involving minors in an inappropriate context.
• Complying with applicable data protection law (such as the GDPR) for the photos in your album, since you control what happens to them after the event.

4. Guest use of the camera

No account is required to use the camera feature. By scanning a QR code and taking a photo, a guest agrees that:

• The photo is uploaded directly into the organizer's private album.
• The guest will not be able to preview, retrieve, or delete that photo themselves.
• Each device is limited to the number of shots the organizer has set for that album.
• Attempting to bypass shot limits, or the camera's intended behaviour, is not allowed.

5. Acceptable use

You agree not to use the Service to:

• Upload or collect unlawful, hateful, harassing, or sexually explicit content involving minors.
• Infringe someone else's intellectual property or privacy rights.
• Attempt to disrupt, reverse-engineer, or overload the Service.
• Resell or sublicense access to the Service without our written consent.

We may suspend or remove an account or album that violates these terms.

6. Ownership of photos

Photos taken through the Service remain the property of the guest who took them and/or the organizer whose album they land in, as agreed between the two of you. You grant us a limited license to store, process, and display those photos solely to operate the Service (e.g. showing them in the organizer's album).

7. Pricing and payment

Some plans may be free and others paid, as shown on our pricing page at the time of purchase. Paid plans are billed per event/album, not as a recurring subscription, unless stated otherwise at checkout. Payments are processed by Stripe; by making a purchase you also agree to Stripe's own terms.

Refunds. If no photos have been uploaded to your album yet, you can request a full refund within 14 days of your purchase by emailing us at dante@noretakes.app. Once an album has started collecting photos, we're no longer able to offer a refund for that album, in line with the exceptions to the right of withdrawal for digital services under Belgian consumer law (Book VI of the Code of Economic Law). If you believe you were charged in error, contact us at dante@noretakes.app.

8. Availability and liability

We do our best to keep the Service available and photos safe, but we provide the Service "as is" and cannot guarantee uninterrupted availability or that no data will ever be lost (e.g. due to a technical failure). To the maximum extent permitted by law, our liability for any damage arising from your use of the Service is limited to the amount you paid us for the album in question in the 3 months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be excluded under Belgian law (such as liability for fraud or gross negligence).

9. Deletion, trash and account closure

Deleting an album does not remove it immediately. It moves to Trash, where both the album and the Trash page clearly show how many days you have to restore the photos before it is gone for good. You can restore it yourself at any time. Permanently deleting an album from Trash before that window ends requires you to confirm a separate, explicit warning stating that the album and every photo in it will be deleted and that this cannot be undone.

Once an album has been permanently deleted, whether through that confirmed action or because the trash retention period simply ran out, the album and its photos cannot be recovered by you or by us. Having given you clear, repeated warning before that point, we bear no responsibility or liability for albums or photos lost this way. Deleting your account works the same way: it permanently deletes your account, every album you own (including any still sitting in Trash), and every photo in them, immediately and irreversibly, after you confirm a warning that says exactly that.

A permanently deleted album is not restored, re-created, or refunded by us under any circumstances. If you still need an album for that event, you will need to create a new one, including a new purchase where the tier you need isn't free, the same as if you had never created the first one.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access to an account that breaches these terms, with notice where reasonably possible.

11. Changes to these terms

We may update these terms from time to time. If we make material changes, we will update the "last updated" date above. Continuing to use the Service after changes take effect means you accept the updated terms.

12. Governing law

These terms are governed by Belgian law. Any dispute that cannot be resolved amicably will be submitted to the competent courts of Ostend, Belgium, without prejudice to any mandatory consumer-protection rules that apply in your place of residence.

13. Contact

Questions about these terms? Email dante@noretakes.app.